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Hay Adams Hotel LLC v. Hotel & Restaurant Employees


May 9, 2007


The opinion of the court was delivered by: Emmet G. Sullivan United States District Judge


Plaintiff Hay Adams Hotel ("the Hotel") has filed a complaint under Section 301 of the Labor Management Relations Act to vacate an arbitration award rendered by Arbitrator Nicholas Zumas pursuant to a last chance agreement ("LCA") between the Hotel and Local 25 of the Hotel and Restaurant Employees' UNITE HERE International Union ("the Union"). Pending before the Court are the parties' cross motions for summary judgment. Upon consideration of the motions, responses and replies thereto, applicable law, and the entire record, the Court grants the Hotel's motion for summary judgment and denies the Union's motion for summary judgment.


The Hay Adam Hotel is a luxury hotel located in the District of Columbia, and is a member of the Hotel Association of Washington, DC ("the Association"). Compl. ¶ 2. The Association negotiated the current collective bargaining agreement ("CBA") between the Hotel and the Union. Id. at ¶ 7. The parties' CBA contains a detailed grievance procedure, in which arbitration is put forth as the final means of resolving any "grievance or misunderstanding" arising from the CBA. See CBA, Art. XVII: Grievance and Arbitration Procedure, Ex. 1 to Virk Decl.

Girdharry Merhai worked as a bellman at the Hotel and was covered by the CBA. In 2003, Merhai was terminated from the Hotel after he violated several rules related to proper conduct in the workplace.*fn1 The Union, however, intervened on Merhai's behalf and negotiated a LCA with the Hotel. The LCA provided for Merhai's reinstatement on the condition that he refrain from behavior "similar in nature to that which gave rise to the instant grievance." Settlement Agreement ¶ 3, Ex. 4 to Virk Decl. The agreement stipulates that in the event that Merhai engaged in similar conduct, the Union waived its right to grieve the termination.*fn2 Id. The LCA was signed by the Hotel, the Union, and Merhai himself. Id. at 2. Merhai subsequently returned to work in his previous position at the Hotel.

In July 2005, Merhai violated additional rules related to appropriate conduct in the workplace. He called members of Hotel management "racists" within earshot of Hotel customers and accused the Hotel's controller of harassing him about his worker's compensation absences. Following these incidents, the Hotel terminated Merhai pursuant to the LCA.

The Union then filed a grievance, which was opposed by the Hotel. The Hotel argued that because the behavior which led to Merhai's termination was "similar" to that of the 2003 behavior that led to the LCA, the Union was estopped from grieving his termination. See Settlement Agreement ¶ 3. The Union countered that Merhai's behavior did not constitute a breach of the LCA, and, therefore, his discharge was not justified. Because the parties were unable to resolve their grievance, the matter was submitted to arbitration.

In December 2005, Arbitrator Nicholas Zumas conducted a twoday arbitration hearing regarding Merhai's termination. Both the Hotel and the Union presented witnesses and submitted exhibits. When Merhai was questioned about his actions he testified that he called members of Hotel management "racists" because they made him "feel inferior" and "like a piece of sand." Arbitration Hr'g Tr. Vol. 1, at 233-34 (Dec. 15-16, 2005), Ex. 2 to Virk Decl. He explained that while no member of Hotel management had ever expressly mentioned his race, he felt as though they "conspired against [him]" because of the "color of [his] skin." Id., Vol. 2, at 24-27. Finding Merhai's testimony "bizarre," the arbitrator asked the parties if there was a psychological explanation for Merhai's outburst. Id., Vol. 2, at 76. Neither party was aware of any underlying psychiatric disorder. After the hearing, the arbitrator had the parties submit post-hearing briefs. See generally Union Post-Hearing Brief, Ex. 5 to Virk Decl.; Hotel Post-Hearing Brief, Ex. 6 to Virk Decl.

On April 13, 2006, the arbitrator issued his opinion and award. See generally UNITE HERE, Local 25 v. Hay-Adams Hotel (Apr. 13, 2006) (Zumas, Arb.) ("Arbitration Award"), Ex. 3 to Virk Decl. The arbitrator framed the issue before him as "whether Grievant violated the conditions of his Last Chance Agreement; and if so, whether the penalty of termination was appropriate." Id. at 3. The arbitrator answered the first question in the affirmative. He acknowledged that "[t]he Company presented credible evidence that Grievant in fact committed a number of violations of Company work rules" in violation of the LCA. See id. at 13 (discussing these factual findings). The arbitrator then noted that during the hearings "it became apparent to this Arbitrator that Grievant is a troubled employee, who clearly displays symptoms of underlying psychological imbalance." Id. Finding that an underlying psychological imbalance was not contemplated by the parties when they negotiated the LCA, the arbitrator determined that it was "more appropriate" to "provide for a careful inquiry by a qualified professional into possible psychological problems which might have caused a long-term employee to begin engaging in this kind of misconduct," rather than "simply terminate this employee under the terms of the LCA, without further investigation." Id. at 14.*fn3 Ultimately, then, despite his determination that Merhai "violat[ed] the conditions for his reinstatement under the 2003 LCA," the arbitrator ordered that the Hotel conditionally reinstate Merhai. Id. at 13.

On May 24, 2006, the Hotel filed a complaint, seeking to vacate the arbitration award. The Hotel alleged that the award was unenforceable because it failed to draw its essence from the LCA and was in violation of public policy. The Union then filed a counterclaim for enforcement of the arbitration award. On October 16, 2006, the Hotel filed a motion for summary judgment claiming that the arbitrator exceeded his statutory and contractual authority in rendering his award. On November 22, 2006, the Union filed a cross motion for summary judgment on the ground that the arbitrator's award was proper. Both parties agree that there is no dispute of fact and this matter may be resolved on summary judgment.


Labor arbitration awards are generally afforded great deference. See Madison Hotel v. Hotel & Restaurant Emples., Local 25, 144 F.3d 855, 855-59 (D.C. Cir. 1998) (citing United Steelworkers of Am. v. Am. Mfg. Co., 363 U.S. 564, 568 (1960)). There are, however, limitations on arbitration awards. For instance, in rendering an award "[t]he arbitrator may not ignore the plain language of the contract." United Paperworkers Int'l Union v. Misco, Inc., 484 U.S. 29, 38 (1987); see also Madison Hotel, 144 F.3d at 858 (noting that an arbitration award which "fails to draw its essence from the collective bargaining agreement cannot stand"). "Nor can an arbitrator simply ignore the contract and 'dispense his own brand of industrial justice.'" Madison Hotel, 144 F.3d at 859 (quoting United Steelworkers of Am. v. Enterprise Wheel & Car Corp., 363 U.S. 593, 597 (1960)). An arbitrator, therefore, is confined to the "interpretation and application" of the parties' agreement. Enterprise Wheel, 363 U.S. at 597. The issue in this case, then, is whether the arbitrator "grossly deviate[d] from his conferred authority or from the issues submitted for arbitration" in rendering his award.*fn4 Office & Prof. Emp. Int'l Union, Local 2 v. Washington Metro. Transit Auth., 724 F.2d 133, 140 (D.C. Cir. 1983).

The Hotel persuasively argues that the award should be vacated, as the arbitrator failed to abide by the clear and unambiguous language of the LCA. The Hotel explains that once the arbitrator determined that Merhai "violated the conditions of his LCA," id. at 13, the arbitrator lacked authority to engage in further inquiry, as the Union agreed in the LCA not to grieve such a termination. See United Steelworkers of Am. v. Warrior & Gulf Navigation Co., 363 U.S. 574, 582 (1960) ("[A]rbitration is a matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit.").

The Union counters that because the parties did not stipulate the issues submitted to arbitration, the arbitrator was free to determine the issues before him.*fn5 See Madison Hotel, 144 F.3d at 857 ("An arbitrator's view of the issues submitted to him for arbitration therefore receives the same judicial deference as an arbitrator's interpretation of a collective agreement."). Arguing that the arbitrator's framing of the issues was "rationally derived" from the parties' submission, the Union submits that the arbitrator's decision to engage in a "just cause" analysis was permissible, and therefore, his award should be enforced. Richmond, Fredricksburg & Potomac R.R. v. Transp. Comm. Int'l Union, 973 F.2d 276, 280 (4th Cir. 1992).

While the D.C. Circuit has yet to consider a challenge to an arbitration award in the context of a LCA, the facts in this case are similar to cases decided by the Seventh and Eighth Circuit. See Coca-Cola Bottling Co. v. Teamsters Local Union No. 688, 959 F.2d 1438 (8th Cir. 1992); Tootsie Roll Indus., Inc. v. Local Union No. 1, 832 F.2d 81 (7th Cir. 1987). In Coca-Cola Bottling, the union and employer brokered a LCA, which reinstated an employee on the condition that he not commit any "offense of a similar and/or like nature in violation[] of Category A Rules and Regulations." 959 F.2d at 1439. After the employee violated several category A rules, he was terminated pursuant to the LCA. Id. The Union then filed a grievance and the matter was submitted to arbitration. Id. The arbitrator found that while the employee had committed the rules violation, the discharge was unwarranted. Id. at 1441. The district court vacated the award, however, and the Eighth Circuit affirmed. Id. at 1442. The Court held that "the arbitrator went outside the last chance agreement by rejecting the bargained-for remedy, notwithstanding his determination that a category A rules violation, a triggering event had occurred." Id. at 1441. The Court emphasized that the arbitrator's determination of whether the "triggering event" had occurred deserved deferential review, id. at 1441, but that once the arbitrator determined that the triggering event had occurred, he was obliged to follow the language of the LCA. See id. at 1442 ("The arbitrator's disregard of the language of the last chance agreement concerning the consequences to [the employee] of a finding that he committed a category A rules violation requires the reversal of his award.").

The result was similar in Tootsie Roll Indus., Inc. v. Local Union No. 1, 832 F.2d 81 (7th Cir. 1987). In Tootise Roll, the union and employer agreed to a LCA. Id. at 82. The LCA stated that if the employee failed to meet a specified attendance level, "she will be terminated and the Union waives any right to file or pursue a grievance or other claim on her behalf." Id. After the employee missed work as a result of car problems and illness, she was terminated. Id. An arbitrator ordered the employee reinstated finding that her absences were the result of "extenuating circumstances." Id. at 83. The district court vacated the award, and the Seventh Circuit affirmed. Id. at 84. The Court explained that once the arbitrator determined that the employee violated the attendance requirements of the LCA, "the waiver clause of the agreement renders [the Union]'s grievance not arbitrable." Id. The Court emphasized that even though the terms of the LCA might be "very harsh" or "unreasonable," "the parties agreed to it and the contract is exactly what it purports to be -- a 'last chance' agreement." Id.

The arbitrator in this case, like those in Coca-Cola and Tootsie Roll, exceeded his authority. While an arbitrator's view of the issues submitted to him receives great deference, see Madison Hotel, 144 F.3d at 857, an arbitrator may not consider an issue which the parties agreed would not be arbitrated. See United States Postal Serv. v. Am. Postal Workers Union, 204 F.3d 523, 530 (4th Cir. 2000) ("If the parties unambiguously agree that a certain class of disputes is not subject to the grievance procedure, then no arbitrator or court may reach the opposite conclusion."); see also Madison Hotel, 144 F.3d at 858 n.1 ("This question -- the scope of the submission to the arbitrator -- should not be confused with the question of arbitrability -- whether the employer and the union agreed . . . to put a particular issue to arbitration."). The LCA in this case clearly and unambiguously states that if Merhai's conduct is found to be "similar" to that which led to his initial termination, "the Union agrees to waive its right to grieve such future incident." Settlement Agreement ¶ 3. Therefore, once the arbitrator found that the triggering event occurred -- that Merhai had violated the terms of the LCA -- the arbitrator's inquiry had to end. The Union's grievance was no longer arbitrable.

Arbitrator Zumas, however, did not end the inquiry. After he acknowledged that the "[g]rievant violated the conditions of his LCA," he went on to conclude that the "penalty of termination was inappropriate." Arbitration Award at 13. While he attempted to justify his venture outside the LCA on the grounds that "[t]he possibility of an underlying psychological problem as a cause of Grievant's suddenly bizarre behavior was not contemplated by the parties when the 2003 LCA was negotiated," id. at 14, his "just cause" analysis was unauthorized.*fn6 The LCA modified the just cause provision of the CBA and permitted the Hotel to terminate Merhai if he engaged in behavior "similar in nature" to that which gave rise to the 2003 grievance -- regardless of whether the termination was for cause. See Boise Cascade Corp. v. Paper, Allied-Industrial, Chem. & Energy Workers, Local 7-0159, 309 F.3d 1075, 1085 (8th Cir. 2002) ("Just cause under the terms of the collective bargaining agreement was irrelevant to [the grievant's] discharge pursuant to the last chance agreement and should not have been considered. The last chance agreement superceded the collective bargaining agreement." (quoting Coca-Cola Bottling Co., 959 F.2d at 1440); see also Cont'l Airlines, Inc., v. Int'l Bhd. of Teamsters, 391 F.3d 613 (5th Cir. 2004) ("[W]hen parties enter into a LCA, 'the LCA must be thought of as a supplement to the CBA' which constitutes 'the parties' chosen means of dispute resolution,' and which is binding on the arbitrator." (quoting Cooper Nat. Res., Inc. v. Int'l Union of Operating Eng'rs, Local 351, 163 F.3d 916, 919 (5th Cir. 1999))); Ohio Edison Co. v. Util. Workers Union of Am., Local 457, 947 F.2d 786, 787 (6th Cir. 1991) ("[L]ast chance agreements are binding in arbitration."). The arbitrator, therefore, had no authority to determine whether Merhai's termination was inappropriate or to order his reinstatement.*fn7 While this outcome may seem unfair or "harsh," it was bargained for by the parties, and ratified by the Hotel, the Union, and Merhai himself. See Tootsie Roll, 832 F.2d at 84 (7th Cir. 1987) ("[T]he language of the agreement is clear and unambiguous, and since the parties agreed to it, they are bound by it."); see also Ohio Edison, 947 F.2d at 787 (explaining that an arbitrator did not have the authority to set aside a LCA on the ground that the discharge was "unreasonably harsh").


More than forty-five years ago the United States Supreme Court set forth the standard for vacating an arbitration award. Enterprise Wheel, 363 U.S. at 597. "[A]n arbitrator is confined to interpretation and application" of the parties' agreement, and "[w]hen the arbitrator's words manifest an infidelity to this obligation, courts have no choice but to refuse enforcement of the award." Id.; see also Int'l Union of Operating Eng'rs, 163 F.3d at 919 ("[A]n arbitrator ignoring the explicit terms of a last chance agreement is owed no deference."). Because the arbitrator in this case ignored the explicit terms of the parties' last chance agreement, the Court grants the Hotel's motion for summary judgment and denies the Union's motion for summary judgment. Accordingly, the arbitrator's award is hereby vacated. An appropriate Order accompanies this Memorandum Opinion.

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